You can easily make an instant booking request through our website, subject to availability. After selecting your preferred dates and completing the reservation form, your booking request will be submitted. The reservation will be officially confirmed once we receive your payment via bank transfer (usually within 2-3 business days). We will notify you immediately upon confirmation.

We accept payments via bank transfer (wire transfer). If you encounter any issues or have questions regarding the payment process, we are here to assist you. You can reach us by phone at +386 31 643 833 or send us a message through the contact form on our website. We’re happy to help ensure your booking goes smoothly.

As payments are processed via bank transfer, there is no need to manage payment methods manually. If you need to update your payment information or change the payment method, please contact us directly. We’ll be glad to assist you and provide further instructions.

Submitting a booking request through our website takes only a few minutes. Once your request is received, we will process it and await your bank transfer payment. The final confirmation is sent within 2-3 business days after the payment is received. We strive to make the process as smooth and quick as possible.

If you need to cancel your booking, please contact us as soon as possible via phone or through the contact form on our website. Cancellation terms are defined in our booking policy, so we recommend reviewing them before making any changes. We’re always available to guide you through the process.

You can reach us in several ways. Call us directly at +386 31 643 833, send an email, or fill out the contact form on our website. We aim to respond promptly and assist you with any questions or requests.

At the moment, we do not provide pick-up or drop-off services. However, Bohinjska Bistrica is easily accessible by car, bus, or train. We’re happy to advise you on the best transport options and provide directions to reach our apartment comfortably.